Commission Policy
Commission policy
MYAI Studio makes rings once for their owners. This policy explains how commissions, inspiration, payment and shipping work.
Commission process
- Send your idea through Telegram or the custom form.
- We discuss design, material, width, finish, sizing, engraving and budget.
- After you approve the quote, we send a PayPal invoice and collect a 50% deposit.
- We make the ring and share progress at important stages.
- Before shipping, the remaining balance is paid and the ring is cleaned, polished and packed.
Past work and inspiration
- Sold pieces are shown as references only and are not available for purchase.
- You can use a past piece as a starting point and ask for a new version.
- Every commission is designed for its owner. We do not make exact copies of past work.
- Tell us what to keep and what to change so the new piece feels like yours.
Materials
- 925 sterling silver and brass are solid metals. Surface coatings may be used where the finish requires it.
- Oxidation, patina and color changes from wear and environment are natural material behavior.
- Custom metal options can be discussed for each commission.
Size and engraving
- Ring size and engraving are confirmed before production begins.
- Please measure carefully. The studio can help confirm sizing before metal is cut.
- Engraving wording, letter style and position follow the final confirmation.
Payments
- PayPal invoices are used for all commissions.
- Because every ring is custom made for one owner, payments are non-refundable once the commission begins.
- A 50% deposit starts production. The remaining balance is due before shipping.
- If a manufacturing issue occurs, the studio will repair or remake the ring.
Shipping and timing
- Most commissions take about 2-4 weeks after the design and size are confirmed.
- Shipping is paid by the buyer and calculated by destination.
- International orders ship with a tracking number. Arrival time depends on the destination and customs.
- Payment of the remaining balance is required before the ring ships.
Aftercare and returns
- Custom commissions do not support no-reason returns and are non-refundable once work begins.
- Manufacturing issues are repaired by the studio.
- Non-human structural issues covered by the warranty can be repaired.
- For daily care, wipe with a soft cloth first. Avoid soaking in chemical cleaners.
Privacy
- Messages on Telegram and email are used only to communicate about your commission and aftercare.
- PayPal handles payment details and does not share card information with this website.
- To delete previous correspondence, contact us directly and we will confirm the removal.